Shipping Policy

🚚 Shipping Policy – Mysticrate
At Mysticrate, we aim to deliver surprise and excitement right to your doorstep in the safest and most reliable way possible. Please take a moment to read through our detailed shipping policy to understand how and when your order will reach you.

🛍️ Order Processing
All orders are processed within 2 to 3 business days (Monday to Friday).

Orders placed on weekends or public holidays will be processed on the next working day.

You will receive an order confirmation email after your purchase, followed by a notification once your order has been shipped.

🚛 Shipping & Delivery Timeline
Estimated delivery time is between 5 to 7 working days after dispatch for most locations within India.

Delivery timelines may vary based on your location, courier service availability, weather conditions, or unforeseen logistics delays.

📦 Packaging & Safety
Each Mysticrate box is carefully packed to ensure all items are protected during transit.

Fragile items, if any, are bubble-wrapped and secured with appropriate padding.

Our branding ensures every package is sent with care and attention to detail.

🧾 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email/SMS with your tracking number and a tracking link.

You can use this link to monitor the status of your delivery in real-time.

🏠 Shipping Address Guidelines
Please ensure the complete and accurate shipping address is provided during checkout.

Include local landmarks or specific instructions if your address is difficult to locate.

Orders with incorrect/incomplete addresses may experience delays or failed deliveries.

🌍 Delivery Areas
We currently ship all over India.

We do not offer international shipping at this time, but we’re working on expanding soon.

❗ Failed Deliveries & Re-Delivery
If the delivery fails due to an incorrect address or customer unavailability, we will attempt re-delivery.

Re-delivery charges may apply if multiple delivery attempts fail due to customer-related reasons.

📩 Need Help?
If you have any issues or questions related to shipping, please reach out to us:

📧 Email: support@mysticrate.store